Privacy policy

TERMS AND CONDITIONS


1.0 Acceptance

1.1 Your access to and use of the National Pharmaceuticals  ("National Pharmaceuticals", "us", "we", or "our") Site ("Site") is subject to the following terms and conditions ("Terms"). By using the Site or ordering from us directly by facsimile or otherwise you represent that you have read, understood and accepted these Terms and agree to be bound by them.

1.2 If you wish to become a registered user of the Site ("Member") or have an order accepted by us, you will be deemed to have accepted these Terms in their entirety. Terms and conditions which specifically apply to Members are set out below under the heading "Members".

1.3 If you do not agree to these Terms, and to be bound by any changes to them in future, please do not use the Site or register as a Member .

2.0 Changes to these Terms

2.1 National Pharmaceuticals reserves the right, at its discretion, to update or revise these Terms. Please check these Terms periodically for changes. Your continued use of the Site following the posting of any changes to the Terms indicates your acceptance of those changes.

3.0 Site

3.1 This Site and the information on it, is for use by licensed and or authorized wholesalers and retailers of pharmaceuticals but not for end users. Those who choose to access this Site from locations outside The United States do so on their own initiative and are responsible for compliance with their local laws. United States law governs the Site and all contracts entered into through the Site.

4.0 Specific Terms

4.1 Customers holding a valid wholesale pharmaceutical license may order pharmaceuticals through this site as may registered medical practitioners and pharmacists.

National Pharmaceuticals may require information to be confirmed through its agent in your country of domicile or through the appropriate governmental agency of your right to purchase wholesale pharmaceuticals. You agree to co-operate fully.

4.2 All pharmaceuticals are sold to you without any representation by National Pharmaceuticals as to the quality or fitness for purpose. National Pharmaceuticals does not provide product support.

4.3 Pharmaceuticals are sold with directions and guides in English only.

4.4 We supply product with the best expiry date available at the time of sale. If customers have a specific request as to expiry date this must be specified in writing at the time of order.

4.5 All prices quoted exclude freight, insurance or customs charges. You are responsible for all costs in relation to the transportation and importation of the pharmaceuticals unless otherwise agreed. All quotes are in United States dollars unless otherwise agreed and are subject to exchange rate fluctuations.

4.6 You are responsible for all customs clearance, duties, charges and legal requirements in country of destination. You must ensure that any importation of pharmaceuticals from IT Pharmaceuticals complies with your domestic law.

4.7 All pharmaceuticals must be paid for by Telegraphic Transfer.

Only once National Pharmaceuticals has confirmation of cleared funds and payment of freight charges will the pharmaceuticals be released into transit, unless otherwise agreed.

4.8 The submission of an order is in every case conditional upon National Pharmaceuticals being able to supply the order and National Pharmaceuticals being satisfied that the terms of trade can and will be complied with. National Pharmaceuticals may decline to supply any order.

4.9 There may be instances where even after an order is confirmed, we are unable to supply you. In such cases your purchase price only will be refunded in full.

4.10 At the time of confirmation of an order National Pharmaceuticals will give you an indication of the time for delivery to the country and place of destination as arranged by you. National Pharmaceuticals makes no warranty as to the accuracy of this estimate.

4.11 We cannot re-import any goods and therefore there are no returns. In the event of a product recall, returns will have to be negotiated with the manufacturing pharmaceutical company directly. Refunds will only be given if the manufacturing pharmaceutical company refunds us in full.

5.0 Intellectual property rights

5.1 You acknowledge and agree that all content and materials available on the Site are protected by copyrights, trade marks or other intellectual property rights and laws. No content or material on the Site may be reproduced, adapted, linked to, distributed or used in any way without the prior written consent of National Pharmaceuticals. However, you may print or download one copy of the materials or content on this Site on any single computer for your personal use, provided you keep intact all copyright and other proprietary notices.

6.0 Links

6.1 National Pharmaceuticals has not reviewed all or any of the Sites linked to the Site and is not responsible for the contents of any of those Sites. National Pharmaceuticals requests that you obtain permission prior to linking to this Site. Your linking to this Site is at your own risk.

7.0 Disclaimer concerning information and materials

7.1 The Site may from time to time contain information or data, including calculation or other routines for use of visitors and Members. Such information is not intended to be a substitute for your own judgment or any advice provided by your own consultants or experts. You should not use the information or data contained in this Site, or use the routines or calculations, unless you have independently evaluated and, where appropriate, concluded, that it is appropriate for your own circumstances.

7.2 Any data, information and prices on the Site may be displayed on a delayed basis, and should be updated by clicking the refresh button on your browser.

7.3 While National Pharmaceuticals has endeavored to ensure that the content and material on the Site is free from error, we do not warrant its accuracy, adequacy or completeness or that it is suitable for your intended use.

7.4 Disclaimer and indemnity concerning discussion groups and other community activities

7.5 You agree to abide by the Community Rules. Although National Pharmaceuticals may from time to time monitor or review the discussions, chats, postings, transmissions, bulletin boards or other dialogue ("Community Activities") on this Site, National Pharmaceuticals is under no obligation to do so and assumes no responsibility or liability arising from Community Activities contained in its Site, or for any error, defamation, libel, slander, omission, falsehood, false or misleading statement or conduct, obscenity, pornography, profanity, danger or inaccuracy contained in any information within its Site. National Pharmaceuticals does not monitor or review the content of any off-Site pages or any other sites linked to its Site and assumes no responsibility or liability arising from the contents of such off-Site page or sites, or for any error, defamation, libel, slander, omission, falsehood, false or misleading statement or conduct, obscenity, pornography, profanity, danger or inaccuracy contained in any information on such page or site.

7.6 You shall not post or transmit any unlawful, threatening, libelous, defamatory, obscene, inflammatory, pornographic or profane material or any material that could constitute or encourage conduct that would be considered a criminal offence, give rise to civil liability, or would otherwise violate the law.

8.0 Non-availability

8.1 This Site may not be continuously available for reasons that may include maintenance or repair.

9.0 No Warranties

9.1 Your use of the Site is at your own risk. The materials and information in this Site are provided "as is" and "as available" and without warranties of any kind, either express or implied. To the fullest extent permissible by law, National Pharmaceuticals disclaims all warranties, express or implied, including but not limited to implied warranties of merchantability and fitness for a particular purpose. National Pharmaceuticals does not warrant that the functions contained in the materials will be uninterrupted or error-free, that defects will be corrected, or that the Site or the server that makes it available are free of viruses or other harmful components. National Pharmaceuticals does not warrant or make any representation regarding the use, or the results of the use, of the material in the Site in terms of their correctness, accuracy, sufficiency, reliability, or otherwise.

9.2 Under no circumstances, including but not limited to negligence shall, National Pharmaceuticals be liable for your reliance on any such information nor shall National Pharmaceuticals be liable for any direct, incidental, special, consequential, indirect or punitive damages that result from the use of, or the inability to use, the materials in this Site or the materials in any sites linked to this Site, even if National Pharmaceuticals or a National Pharmaceuticals-authorized representative has been advised of the possibility of such damages.

9.3 If you are using this Site for the purposes of a business, then you agree that the provisions of the United States Consumer Guarantees Act 1993 shall not apply to your use of or any reliance on the Site.

10.0 Limitation of liability

10.1 In no event shall National Pharmaceuticals' total liability to you for all damages, losses, and causes of action (whether in contract, tort - including but not limited to negligence - or otherwise) exceed the amount paid by you, if any, for accessing this Site.

11.0 Indemnity

11.1 You agree to indemnify National Pharmaceuticals and keep National Pharmaceuticals fully indemnified against all actions, proceedings, losses, liabilities, damages, claims, demands, costs and expenses suffered or incurred by National Pharmaceuticals as a result of or in connection with any negligent act or omission of yours or breach of any of these Terms.

12.0 Additional terms for Members

12.1 If you are accepted as a Member you will be issued with a User Name and User Password chosen by yourself. You will be given your own User Name as part of the application process. Under no circumstances should you keep a written or electronic record of your User Password, nor disclose your User Password to any other person.

12.2 Your User Password must remain confidential to you alone and you must take all reasonable steps to prevent disclosure of your User Password. By utilizing your User Password on this site you confirm that your use of the Site will be governed by these Terms and any other terms (including the Community Rules) placed on the Site.

12.3 You agree to:
· effect and maintain security measures to prevent (i) third parties gaining access to, and/or using, the Site using your User Name or User Password, (ii) any other interference with the Site (such access, use, interference referred to in this Agreement as "Unauthorized Use") and (iii) any loss or damage arising from Unauthorized Use;
· notify us immediately you become aware of any Unauthorized Use and, at your cost, take any action which is necessary or which we may require to prevent any further Unauthorized Use occurring and make good any damage arising from any Unauthorized Use; and
· advise us promptly of any unauthorized disclosure of User Name or User Password or Unauthorized Use.

12.4 In addition to the privacy terms below (under the heading, "Privacy"), you further agree that we may, for the purpose of providing the services and information on this Site to you, make use of any information about you or your business or personal affairs which are made known to us through our relationship with you whether through the use of the Site or otherwise.

13.0 Privacy

13.1 We have endeavored to develop the Site to enable us to provide services to you while holding your personal information privately, confidentially and securely. We use the information we collect to enable us to deliver the best service to you and to enhance our Site.

13.2 Within our pages you may be asked to give personal information when you register with us as a qualified customer or purchase products from us. We ask only for information that is necessary to process your registration or your orders and to enable us to fulfill our obligations under any terms of sale or any other agreement that we may have with you. We may also use information given to us by you to check your credit or collect money owed to us by you, or to market our other products and services.

13.3 You are not obliged to provide us with this information, although failure to do so may result in us being unable to process your registration or provide you with information you may wish to obtain through this Site.

13.4 If you would like to inspect, correct, update or delete the personal information we hold about you, please contact us at

14.0 Security

14.1 While we endeavor to keep information and materials on the Site, including those provided by you or on your behalf, secure and confidential, we will not be responsible for any breach of security caused by third parties and do not represent that the Site is completely secure.

15.0 Force Majeure

15.1 Should the performance of any act or obligation required to be performed under this agreement by either party, be prevented or delayed by reason of any act of God, strike, lockout, boycott, shortage, fire, tempest, war, unavailability of transportation, Governmental law, order or regulation, interference or quarantine or any other cause not within the control of either of those parties, then the performance of the act will be excused.

All matters and transactions in relation to this site are governed by the laws of The United States and will be settled in The United States under United States law.

 

Last updated: July 19, 2026

N.F.P. operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). N.F.P. is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified, so that it cannot identify or be reasonably linked to you. We may collect or process the following categories of personal information, including inferences drawn from this personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:

  • Contact details including your name, address, billing address, shipping address, phone number, and email address.
  • Financial information including credit card, debit card, and financial account numbers, payment card information, financial account information, transaction details, form of payment, payment confirmation and other payment details.
  • Account information including your username, password, security questions, preferences and settings.
  • Transaction information including the items you view, put in your cart, add to your wishlist, or purchase, return, exchange or cancel and your past transactions.
  • Communications with us including the information you include in communications with us, for example, when sending a customer support inquiry.
  • Device information including information about your device, browser, or network connection, your IP address, and other unique identifiers.
  • Usage information including information regarding your interaction with the Services, including how and when you interact with or navigate the Services.

Personal Information Sources

We may collect personal information from the following sources:

  • Directly from you including when you create an account, visit or use the Services, communicate with us, or otherwise provide us with your personal information;
  • Automatically through the Services including from your device when you use our products or services or visit our websites, and through the use of cookies and similar technologies;
  • From our service providers including when we engage them to enable certain technology and when they collect or process your personal information on our behalf;
  • From our partners or other third parties.

How We Use Your Personal Information

Depending on how you interact with us or which of the Services you use, we may use personal information for the following purposes:

  • Provide, Tailor, and Improve the Services. We use your personal information to provide you with the Services, including to perform our contract with you, to process your payments, to fulfill your orders, to remember your preferences and items you are interested in, to send notifications to you related to your account, to process purchases, returns, exchanges or other transactions, to create, maintain and otherwise manage your account, to arrange for shipping, to facilitate any returns and exchanges, to enable you to post reviews, and to create a customized shopping experience for you, such as recommending products related to your purchases. This may include using your personal information to better tailor and improve the Services.
  • Marketing and Advertising. We use your personal information for marketing and promotional purposes, such as to send marketing, advertising and promotional communications by email, text message or postal mail, and to show you online advertisements for products or services on the Services or other websites, including based on items you previously have purchased or added to your cart and other activity on the Services.
  • Security and Fraud Prevention. We use your personal information to authenticate your account, to provide a secure payment and shopping experience, detect, investigate or take action regarding possible fraudulent, illegal, unsafe, or malicious activity, protect public safety, and to secure our services. If you choose to use the Services and register an account, you are responsible for keeping your account credentials safe. We highly recommend that you do not share your username, password or other access details with anyone else.
  • Communicating with You. We use your personal information to provide you with customer support, to be responsive to you, to provide effective services to you and to maintain our business relationship with you.
  • Legal Reasons. We use your personal information to comply with applicable law or respond to valid legal process, including requests from law enforcement or government agencies, to investigate or participate in civil discovery, potential or actual litigation, or other adversarial legal proceedings, and to enforce or investigate potential violations of our terms or policies.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy. Such circumstances may include:

  • With Shopify, vendors and other third parties who perform services on our behalf (e.g. IT management, payment processing, data analytics, customer support, cloud storage, fulfillment and shipping).
  • With business and marketing partners to provide marketing services and advertise to you. For example, we use Shopify to support personalized advertising with third-party services based on your online activity with different merchants and websites. Our business and marketing partners will use your information in accordance with their own privacy notices. Depending on where you reside, you may have a right to direct us not to share information about you to show you targeted advertisements and marketing based on your online activity with different merchants and websites. You can exercise your rights to opt-out of those uses here .
  • When you direct, request us or otherwise consent to our disclosure of certain information to third parties, such as to ship you products or through your use of social media widgets or login integrations.
  • With our affiliates or otherwise within our corporate group.
  • In connection with a business transaction such as a merger or bankruptcy, to comply with any applicable legal obligations (including to respond to subpoenas, search warrants and similar requests), to enforce any applicable terms of service or policies, and to protect or defend the Services, our rights, and the rights of our users or others.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services for you. Information you submit to the Services will be transmitted to and shared with Shopify as well as third parties that may be located in countries other than where you reside, in order to provide and improve the Services for you. In addition, to help protect, grow, and improve our business, we use certain Shopify enhanced features that incorporate data and information obtained from your interactions with our Store, along with other merchants and with Shopify. To provide these enhanced features, Shopify may make use of personal information collected about your interactions with our store, along with other merchants, and with Shopify. In these circumstances, Shopify is responsible for the processing of your personal information, including for responding to your requests to exercise your rights over use of your personal information for these purposes. To learn more about how Shopify uses your personal information and any rights you may have, you can visit the Shopify Consumer Privacy Policy . Depending on where you live, you may exercise certain rights with respect to your personal information here Shopify Privacy Portal Link.

Third Party Websites and Links

The Services may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on these sites. Information you provide on public or semi-public venues, including information you share on third-party social networking platforms may also be viewable by other users of the Services and/or users of those third-party platforms without limitation as to its use by us or by a third party. Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators, except as disclosed on the Services.

Children's Data

The Services are not intended to be used by children, and we do not knowingly collect any personal information about children under the age of majority in your jurisdiction. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details set out below to request that it be deleted.As of the Effective Date of this Privacy Policy, we do not have actual knowledge that we "share" or "sell" (as those terms are defined in applicable law) personal information of individuals under 16 years of age.

Security and Retention of Your Information

Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee "perfect security." In addition, any information you send to us may not be secure while in transit. We recommend that you do not use unsecure channels to communicate sensitive or confidential information to us.

How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, to provide you with Services, comply with legal obligations, resolve disputes or enforce other applicable contracts and policies.

Your Rights and Choices

Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute, may apply only in certain circumstances and, in certain cases, we may decline your request as permitted by law.

  • Right to Access / Know. You may have a right to request access to personal information that we hold about you.
  • Right to Delete. You may have a right to request that we delete personal information we maintain about you.
  • Right to Correct. You may have a right to request that we correct inaccurate personal information we maintain about you.
  • Right of Portability. You may have a right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party, in certain circumstances and with certain exceptions.
  • Right to Opt out of Sale or Sharing for Targeted Advertising. Depending on where you reside, you may have a right to opt out of the "sale" or "share" of your personal information or to opt out of the processing of your personal information for purposes considered to be "targeted advertising", as defined in applicable privacy laws. You can exercise your rights to opt-out of those uses here. Please note that if you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will automatically treat this as a request to opt-out for the device and browser that you use to visit the website. If we are able to associate the device sending the signal to a Shopify account, we will apply the opt out request to the account as well. To learn more about Global Privacy Control, you can visit https://globalprivacycontrol.org/. Other than the Global Privacy Control, we do not recognize other "Do Not Track" signals that may be sent from your web browser or device.
  • Managing Communication Preferences. We may send you promotional emails, and you may opt out of receiving these at any time by using the unsubscribe option displayed in our emails to you. If you opt out, we may still send you non-promotional emails, such as those about your account or orders that you have made.

You may exercise any of these rights where indicated on the Services or by contacting us using the contact details provided below. To learn more about how Shopify uses your personal information and any rights you may have, including rights related to data processed by Shopify, you can visit https://privacy.shopify.com/en.

We will not discriminate against you for exercising any of these rights. We may need to verify your identity before we can process your requests, as permitted or required under applicable law. In accordance with applicable laws, you may designate an authorized agent to make requests on your behalf to exercise your rights. Before accepting such a request from an agent, we will require that the agent provide proof you have authorized them to act on your behalf, and we may need you to verify your identity directly with us. We will respond to your request in a timely manner as required under applicable law.

Complaints

If you have complaints about how we process your personal information, please contact us using the contact details provided below. Depending on where you live, you may have the right to appeal our decision by contacting us using the contact details set out below, or lodge your complaint with your local data protection authority.

International Transfers

Please note that we may transfer, store and process your personal information outside the country you live in.

If we transfer your personal information out of the European Economic Area or the United Kingdom, we will rely on recognized transfer mechanisms like the European Commission's Standard Contractual Clauses, or any equivalent contracts issued by the relevant competent authority of the UK, as relevant, unless the data transfer is to a country that has been determined to provide an adequate level of protection.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website, update the "Last updated" date and provide notice as required by applicable law.

Contact

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please call +1 772-453-8210 or email us at sales@fishchemical.com.